Post 8 sets out the general background for businesses to be more dementia friendly in our communities - cities, towns and villages.
It has been announced today that about 170 national financial businesses, eg banks, building societies, are to adopt more dementia friendly business practices and operations so as to give support to those with dementia, carers and families.
Staff awareness and training programmes will be undertaken to ensure staff are able to recognise, and so discreetly help a customers with dementia. One example was the setting-up of Power of Attorney for the financial affairs of a person who is unable to cope with numbers, eg on a keypad, but otherwise can cope generally with matters. The dementia friendly aspect is that whereas this setting-up operation might previously have taken four days, it now be a matter of say 20 minutes.
In NW Kent, including Swanley, it is likely that the local branches of the national financial groups are beginning to be encouraged to become aware of the refreshed and new policies towards those living with dementia. Specific training on new approaches to operations is likely to come within months.
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